Although my primary aim of creating this article was to enlighten you on how to perform Jpay login, I’ll do my best to address all the JPay Inmate Services featured on the website.
JPay is one of the major service providers in US prisons that allows friends and family to stay connected to their incarcerated loved ones by providing email services, money transfer, and other corrections-related services. Some of the services JPay provides includes:
- Money Transfer
- Email & VideoGram
- JPay Tablet
- Video Visitation
- Community corrections payments (Such as Restitution, Supervision Fees, Court Fees, and Self-Report Fees).
JPay has been around since 2001 building its reputation and trust among its users. In fact, many have dubbed JPay as:
A Trusted Name in Corrections
At www.jpay.com, you can conduct an inmate search, prison search, send funds to inmates as well as engage in the online forum.
How to Sign Up For an Email Account on www.jpay.com
Firstly, you’ll need to create an account on JPay before you can start accessing all its benefits. Follow the instructions below to learn how to create an account today!
- Launch your desktop/mobile’s browser and input www.jpay.com on the URL section.
- On getting to the site’s homepage, scroll to the “sign up” section which can be found at the left corner of the page.
- To sign up, you’ll need to know “Inmate ID” of the incarcerated person you want to connect with.
- Next, enter the state and the Inmate ID of the Inmate you wish to connect with and click on the “Next” button to proceed.
- Follow the prompts on the next page to complete your registration.
PS: If you don’t know his/her ID, simply click on the “Don’t know the ID #” link to proceed.
JPay Email Login Procedure | JPay Login
Follow the JPay login instructions below to learn how to access your JPay account.
- First, head over to www.jpay.com from your laptop or mobile device
- Secondly, locate and click on the green “login” button located at the top-right corner of the page.
- Finally, enter your email address and password in their respective fields and click on the “Login” button to sign in to your account.
Should in case you’ve forgotten your password, click on the “Forgot your password” link to retrieve it. On the next page, you’ll be required to enter the email address you used when registering your account in order to receive your password reset link. If you can’t remember the password you used when registering your account, you might wanna place a call to the JPay customer service at (800) 574-5729 for assistance.
Typically, an Inmate receives your email within 48 hours after you’ve sent it. Also, you can include attachments such as photos and even a 30-second video (Videogram) to your email. Each mail requires a “stamp” before it can be sent. Follow this link to learn more about the rates in various correction facilities in the country.
How to Send Money to an Inmate on JPay
Are you aware of the fact that there are several ways you can send money to loved ones (being incarcerated) via JPay? As a matter of fact, you can send money to Inmates via the JPay mobile app, MoneyGram stores, In-person or by calling 1-800-574-5729. However, before you can begin sending money to Inmates, you need to have some vital information concerning the Inmate. They include:
- The Inmate’s correct first and last names
- The Inmate/Offender ID (BOP Register Number)
Note: In case you don’t know the Inmate’s ID, you can search for their BOP Register Number using the BOP inmate locator.
Once you have all the above information, you can now begin sending payments right away. Follow the instructions below to learn how to send payment to an Inmate online through JPay:
- Visit www.jpay.com to get started
- Locate and click on the “Send funds now” button located at the bottom of the page.
- On the next page, input the Inmate’s BOP Register Number as well as their first and last names, and click on the “continue” button to proceed.
- Next, you’ll be redirected to sign in to your JPay account or create a new one if you’re a new user.
Note: Follow the JPay login instructions above to learn how to access your account. You’ll need to either create an account or log in to an existing account before you can use the services of www.jpay.com
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What is JPay Video Visitation?
JPay acknowledges the fact that meeting face to face with your incarcerated loved one could be a very difficult process, especially if where they’re locked up is far away from you. That is why it has included the Video Visitation among its services.
The video visitation service hopes to bring you closer to your incarcerated loved one through real-time video chat. To use the video visitation service, you’ll need to have an approved visitation schedule with your loved one’s correction facility. Also, be aware that the period, rates as well as the duration of video visitation vary among the different correctional facilities present in the country. Typically, most Video Visits lasts for 30 minutes maximum.
What is the JPay Tablet?
The JPay tablets are corrections-grade tablet computing which your loved one can use to play music, read e-books, send/receive email amongst others. Although the model varies from states to states, you can find most variety at every correction facility. You need to create an account or sign in to an existing account to purchase the JP5 Tablet.
If you can’t find the purchase option on your profile, there is still a way you can go around it. You’ll need to load money to the Media Account of your incarcerated friend so that he/she can purchase it within their facility. Once they’ve placed an order, JPay will package and ship it to their correction facility within 45 business days.
Features of the JP5 tablet
- Send and receive emails
- Read E-books
- Play games
- Read daily news
- Watch/rent movies
- Watch videos as well as view photos
How to fund your Incarcerated Friend Media Account
You can fund their media account through your JPay account when you sign in to your account. On your account’s home screen, tap on the “Send JPay Credits” option to transfer JPay credits to your loved one which he/she can use to buy media (i.e rent movies, purchase games, songs, electronic stamps, etc). Also, you can call the customer service number on 1 (800) 574-5729 for assistance.
How do I install the JPay App on my device?
The JPay app is available for both Android and iPhone users. The app lets you send money and email to inmates from your mobile device without needing to visit the web address. Also, you can manage your account, send emails to multiple recipients, add attachments to emails, etc right from the JPay app!
- JPay app download link for iPhone users
- Android users can follow this download link to install the app.
JPay Inmate Services FAQS
Where can I find the jpay customer service number? You can connect with the jpay customer service on 1 (800) 574-5729.
How does jpay snap and send work? It works by snapping and attaching photos as attachments to emails.
How much are jpay phone calls? jpay phone calls vary from one correction facility to another. You may want to check the jpay fees page to learn more about rates & pricing.
What are the jpay fees? jpay fees are the amount you’re charged for using the jpay inmate services. The fees vary by states and correctional facility. You can learn more about the fees here.
Where is jpay located? jpay is a corrections-related service provider headquartered in Miramar, Florida.
Who reads jpay emails? Your emails are been read by the inmates to which it was intended to. However, emails may be monitored.
What is jpay inmate services? The jpay inmate services are a variety of services been offered by the JPay company. They include Money Transfer, Email & VideoGram, Education, JPay Tablet and Video Visitation.
What are jpay credits used for? The jpay credits are used for buying media contents (for JPay tablets) and electronic stamps which are required for sending emails, photos and for making video visitation.
What is jpay videogram? The JPay videogram is a 30-second video which you can include as an attachment to an email.
How do I access my JPay account? You can log in to your account on www.jpay.com. Simply click on the “Login” icon and enter your email address and password into their respective fields to access your account.
PS: The JPay login procedure is a prerequisite to performing any task on the JPay website. Therefore, you’ll always be prompted to either create an account or sign in to an existing account each time you want to perform an action on www.jpay.com
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