The smiONE Visa Prepaid Card is a fast and efficient way to receive your child support payments without the need for a local bank account. smiONE Card is issued by The Bancorp Bank which is a member of the FDIC, thus making transactions performed on the card FDIC-insured.
smiONE Card has all the features of a regular prepaid card and is being endorsed by VISA, meaning you can use the card anywhere you see the VISA logo. As a Texan parent under the Child Support program, you’ll be able to access your child support payments effortlessly using your smiONE Card rather than waiting for direct deposit or the gruesome long queues before you can get access to your payment.
Aside from this, there are a variety of other things you can perform with your smiONE Visa Prepaid Card at hand.
Benefits of Using a smiONE Card
- You can pay bills online using your card.
- Setup SMS alerts and email notifications
- 24/7 access to ever caring customer service representatives
- Check your account activity
- Transfer cash
- Get cash back on qualifying purchases
- Can be used nationwide anywhere the VISA logo is present.
- You can also add additional cardholders
- No credit check
- Funds are FDIC-insured
As a Texan parent using the Texas Payment Card, your child support payments will be prompt (usually 1-2 days after it is received by the Child Support Division).
How to Enroll for the smiONE Visa Prepaid Card
There are two ways in which you can apply for a smiONE Card. They include:
- Via online
- Over the telephone
Applying Online (For Texans)
You can sign up for a smiONE Visa Prepaid Card through your profile on the Child Support Interactive (CSI) platform. You can access your child support account by visiting www.childsupport.oag.state.tx.us
PS: While Florida parents can do their registration here.
If you’ve not opened an account yet, you can do so here. Simply click on the “Apply for services” section to enroll.
Via the Telephone
You need to call the Texas State Disbursement Unit on (800) 252-8014 for help on getting a smiONE Card. Kindly note that you’ll be asked to confirm your identity. This can be in the form of disclosing some vital details regarding your account.
Activating Your Card
Once you’ve received your card, you’ll need to activate it first before it can be active. To do this, simply call the number at the back of your card and follow the prompts. Also, you’ll need to create a personal identification number (PIN) which you’ll be using for subsequent transactions done with the card.
- How To Manage Your VA child support With EPPICard VA
- How To Manage Your Mississippi Child Support Payments With EPPICard MS
smiONE Card Login Guidelines
Visit www.smionecard.com to login to your account. While on the page, select your card’s first 4 digits type then click on the “Activate card or Access Your Account” to proceed. Enter your username and password on the next page and click on the “Login” button to access your account.
If this is your first time visiting the site, click on the “New User? Register” link instead. Upon clicking on the link, you’ll be redirected to a new page where you’re required to enter the last 4 digits of your card, zip code, and expiration date, etc to create a new account. Also, you’re required to add two security questions in order to secure your account.
How to Load Money Unto Your Card
You can add money to your smiONE card via the following means:
- Via Direct Deposit
- Merchant services (MoneyGram, WesternUnion and VISA ReadyLink).
Additionally, you can send your Tax Refund money to your smiONE Visa Prepaid Card. However, you’ll need to add both your Routine Number and Account Number in your tax return form.
- Routine Number: 031101169
- Account Number: Enter the DDA number associated with your card.
Wait a minute! Make sure the tax refund is in your NAME otherwise it won’t be accepted.
PS: You can not use the “merchant services” mode on the Texas Payment Card program.
How to Check Your Balance
You can check your Card Balance online when you log in to your account at www.smionecard.com. Additionally, you can also check your balance or account activity at the ATM (Although charges may apply — check your cardholder agreements). If you’re the type that likes talking to a live person for clarity purpose, you can also call the Customer Service number at the back of the card to speak with a customer service representative.
Hey! Since you’re reading this, you might wanna take a look at EPPICard as well.
How to Get the smiONE Card app
You can get both the smiONE Visa Prepaid Card and the Platinum smiONE Visa Prepaid apps on Google play store and iTunes. Click on the links below to download the one that applies to you.
- Download the smiONE Visa Prepaid Card app on Google play store
- Get Platinum smiONE Visa Prepaid app on Google play store
You can add money, view your account summary, set up alerts, and make transactions right from the smiONE mobile application. With the app installed on your device, there is no need to go through the hurdle of accessing your account online again.
Residing in Pennsylvania? You might wanna check out EPPICard PA as well.
smiONE Card Services Faqs
Am I required to open a bank account in order to get a smiONE card? Absolutely no, you do not need to open a bank account before you can own a smiONE Visa Prepaid Card. The card is a prepaid card meaning you have to load it with cash before it can be used to make purchases. It is not a credit card.
Are there fees associated with using the smiONE Visa Prepaid Card? Of course yes, there are certain fees that apply when you use your card in certain places. That is why I’m recommending you to go through the cardholder agreements thoroughly before you start using the card.
Can I add another Cardholder? Yes, you can add additional (secondary) cardholders. However, the maximum number of additional cards permitted is five (5).
Got more questions? You may need to take a look at the official smiONE Card Services portal to find answers to all your questions.
Feel free to drop comments below and we’ll be sure to get back to you ASAP.